A: Enlightened Receptionists are AI Receptionist solutions that automatically answer your phone, email, texts, DMs, and website inquiries. They represent your company to your customers so you don't have to. They are trained on your business, industry, and brand and use that knowledge to represent your company and answer your customer's questions. They can even book the customer an appointment on your calendar (ex: Sales Call, Estimate, or Service Appointment)!

A: Any business where you need to save time, want to expand your business, or where a missed call, email, text, or DM could mean a lost customer.

A: Our receptionists use advanced natural language technology to greet your customer, understand their needs, and provide professional responses, just like a live receptionist!

A: Our Enlightened Website Widget is an AI-powered solution that answers questions for your website visitors. There are two kinds: a Chat Widget and a Voice Widget.

The Website Chat Widget is a window that the customer opens on your website to ask questions. Your Receptionist represents your company, answers your customer's questions, and books appointments on your calendar, the same as all of the other Enlightened Receptionists.

The Website Voice Widget does the same but, instead of the customer typing in a chat box, they talk with your receptionist via an online call!

A: Absolutely. You can either forward your existing business number to your dedicated AI number, or port your number directly to our platform.

A: All of our Enlightened Receptionists are available 24x7x365 or a schedule that you specify (ex: Only during nights and weekends).

A: Yes! Unlike a human receptionist, our Enlightened Receptionists can handle an unlimited number of concurrent calls, emails, texts, and chats. Your customers will never get a busy signal again.

A:  Absolutely! Our Enlightened Receptionist is trained on how to determine the caller's needs. Your receptionist can either take a message or forward the call. If you want calls forwarded, they will forward the call to you or a member of your team instantly.

A: That's the beauty of our Enlightened Receptionists: You won't need to anymore! If the caller wants to leave a message, they simply ask your AI Receptionist to take a message. You'll see that message in the transcript you receive in text and/or email after the text conversation ends.

A: The system is designed to sound natural and professional giving customers a seamless experience.

A: Absolutely! Your Enlightened Receptionist can begin the conversation with a greeting of your choice. You can have them announce your business name and/or introduce themself with a name and voice that you choose.

A: Our Enlightened Receptionist can capture the customer's name and phone number, why they're contacting you, and how they heard about you. They can also capture the person's email address if you'd like.

A: Yup! Our Professional and Premium plans include setting up a knowledge base with information about your business. Our receptionist then learns from this knowledge base, your website, and any other information you provide so it can answer questions about your business like the services you provide, pricing, and anything else you'd like to teach it.

A: When the receptionist doesn't know an answer, it will let the customer know and then either forward the call to you or tell them that someone will reach out to the with an answer shortly, whichever you specify.

A: Absolutely! With our Scheduling plan, the customer can have your Enlightened Receptionist schedule, reschedule, and cancel appointments directly on your calendar.

A: Good question. Our Voice Receptionists speak English, Spanish, French, German, Brazilian Portuguese, Italian, and Dutch. Currently our Text and Social Media Receptionists only use English.

A: Yes, you can set up separate greetings and call flows for multiple phone numbers as long as they're for the same business. An additional charge of $10/month applies for each additional phone number.

A separate receptionist is required for each business because the AI needs to be trained differently for each business.

A: Setup is fairly quick but depends on how complex your needs are. Usually, you can be up and running in anywhere from a day to a week but most times it takes a few days when you account our discovery call and testing. During our Discovery call ,we get to know your business and really understand what your needs are. We then create a customized Enlightened Receptionist that's tailored to your business and its needs.

A: Sure! Click the globe here to start the interactive demo or you can talk with our Enlightened Receptionist, Aimee, by calling or texting her at 410-680-2762.

A: Great! Simply schedule a time by clicking here or call or text Aimee at (410) 680-2762 and ask to schedule an appointment. We'll help you choose a plan that's right for you, work with you to understand your business's needs, then set-up and customize your Enlightened Receptionist to your business.